Cashless payment at KWS Parks and Reserves points of access

Kenya Wildlife Service (KWS) has adopted use of technology to meet customer needs in accessing its parks and reserves countrywide. Consequently payment at points of park entry is now only through the eCitizen platform (

KWS is conscientiously working to make the payment process faster and reducing long queues at points of access to allow visitors’ access our facilities in the shortest time possible.

For any clarification, please contact us using our toll free number: 0800 597 000.