BANDA & GUEST HOUSES TERMS AND CONDITIONS
The terms and conditions below are applicable to the KWS staff and external clients/ guests.
Booking Policy
- For bookings made more than 7 days in advance, a deposit of 50% should be paid within 72 hours for the booking to be confirmed.
- The balance should be paid at least 7 days before the day of use.
- Unconfirmed bookings will be allocated to those clients in the waiting list.
- Full payment will be required for any booking made within 7 or less days
- If the number of Non-Residents equals or is higher than that of Residents, Non Resident fee applies
- Mode of payments:
- Payment to HQs cash office
- Payment to Park/Reserve cash office
- Payments to KWS bank collection accounts
- Payment to KWS through the Mpesa pay bill number
Cancellation Policy
Any cancellation by the client will be charged a cancellation fee as below;
Time of cancellation
Cancellation fee per unit
A
31- 60 days
25% of the deposit
B
15- 30 days
50% of deposit
C
14-7 days
75% of deposit
D
0-7 days
100 % of the total accommodation fee
E
"No-show"
100 % of the total accommodation fee
Processing of Refund
Client requests for a refund in writing and attach the original receipt of the payment
Marketing & Business Development shall ascertain that the client did not utilize the service/facility and request Finance in writing to process refund
Finance shall process the refund to the client in accordance with the cancellation policy and the refund process takes two weeks.
Capacity
Boarding Basis
Non-ResidentPrice
Resident Price
Tucked in the far North and located an impressive 525KM drive from Nairobi, the long, vast, yet scenic road backdrops welcome you to Marsabit National Park & Reserve, a remote paradise for nature lovers.
Each house is adequately fitted with large airy windows. The guesthouses entrance features vast terrace perfect for outdoor wining, dining and relaxation. The space opens up and ushers you into a modern lounging area complete with recliner seats, huge dining area and a fire place.
